Dark architectural workstation screen showing intricate glowing cyan CAD wireframe floor plans, vector dimension callouts, and clean 3D structural nodes with deep negative space.
Dark architectural workstation screen showing intricate glowing cyan CAD wireframe floor plans, vector dimension callouts, and clean 3D structural nodes with deep negative space.
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Digital Sales Terms

Order & Download Refund Policy

Due to the immediate technical delivery of downloadable CAD file sets, ArchiCAD structures, and 3ds Max scenes, all digital content purchases are final and non-refundable once processed.

Policy Clarifications

Understanding Digital Content Terms

Our technical assets are delivered instantly upon purchase. Please review our policy guidelines before confirming your order.

Instant File Access

All Sales Final

Corrupt File Replacement

Upon successful payment processing, high-resolution geometry links and layer documentation are generated immediately and associated with your account for direct access.

Because digital content cannot be returned or revoked after download links are activated, we cannot offer refunds, credits, or exchanges on completed asset purchases.

If you encounter file corruption, broken texture archives, or compatibility discrepancies, our engineering team will re-issue intact production files within 24 hours.

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Questions Before You Purchase?

Check complete file format specifications and software compatibility notes on each product page, or consult our technical support team prior to placing your order.